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CCMUser and corporate directory

We have been successful with integrating CCM and our corporate ldap directory, however when we try to log into ccmuser we get the "cannot be authenticated" message. We are using CCM 3.1.(2c). I've seen some posts about AD and CCMuser not working (same cannot authenticate message), I am guessing it is the same problem, but I have not seen any resolutions. Perhaps there are none, but I thought I would check. Has any one had any success with this?

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Cisco Employee

Re: CCMUser and corporate directory

Are you trying to login to the CCMUser using the full name? For example, you would need to login as "Denise Kulp" rather than "dkulp". This will be addressed in CM3.1(3), we will use the samAccountname field rather than CN.

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