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New Member

CCMUser login fails after AD integration

We have integrated CM 3.1.2c with Active Directory.

Everything is cool, exept 2 things:

1. Add new user doesn't work, but there is no need

for add users in that way and I know that it is a

known bug.

2. Users can not login to /CCMUser web interface,

and this is critical, because they can't subscribe

to services and so on. All users are visible through

Global directory in CCMAdmin and Corporate directory

on 7940/7960 phones. But when they try to login to

/CCMUser with their username and password from AD,

it says "You could not be authenticated

successfully". At the same time AD user

named "Administrator" can login to CCMUser and works

great!

So where is the problem???

6 REPLIES
New Member

Re: CCMUser login fails after AD integration

Here is more information on my problem:

I've hacked some logon.asp from CCMUser to return

error text instead of that stupid text about "could

not be authenticated" and now I know, that for any

user in AD, exept Administrator logon method return

"Error: -7ffbf9d9 Description: No such user in the LDAP directory"

What ever it can be???

ben
New Member

Re: CCMUser login fails after AD integration

you have to use the full display name of the user. example is using "Joe User" insteat of "jusers".

New Member

Re: CCMUser login fails after AD integration

Hello and thank you for reply. My login in AD is

scream, my display name is "Victor Belov". I've

tried to enter Victor Belov and my password from

AD and again error is "no user in LDAP". Have you

evenr integrated this 2 monstrers together?

ben
New Member

Re: CCMUser login fails after AD integration

yes. i think the problem is you listened to the installation document. i found th eproperty they tell you to change int he install doc makes thigns worse and won't let you login at all. you have to not change the property and go with teh default then the fill name will work fine.

New Member

Re: CCMUser login fails after AD integration

What property fo you mean?

Cisco Employee

Re: CCMUser login fails after AD integration

I think you also have to make sure that the first name, last name, and email fields may need to be filled out in the AD users and computers applet for that user in order to log on.

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