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CDR analysis

Hi what's the initial logon informtion for CDR analysis for CCm 3.33? Thanks

3 REPLIES
Hall of Fame Super Silver

Re: CDR analysis

I belive it's

username: admin

paswword: admin

http://www.cisco.com/warp/public/788/AVVID/restore-art-car-pwd.html

Please rate all helpful posts!

Chris

Hall of Fame Super Red

Re: CDR analysis

Hi Ciscoforum,

Chris is correct (I have never seen a bad answer from Chris!). Here is an excerpt from a good doc from CCO.

Accessing the Initial User ID and Password

"Only CAR administrators have administrative privileges on CAR. Individual users can log onto CAR using the user ID and password they use to access Cisco CallManager Administration; however, they can only be granted administrative privileges by a CAR administrator. The initial logon to CAR requires the use of a specific user ID and password."

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"Note To grant administrative privileges to users, you must first log onto CAR using admin as the initial user name and password. Log onto CAR using this user name and password to grant CAR administrator rights to user(s) for the first time. This user ID and password will only work when there are no CAR administrators configured in the system. Once one or more users have been granted administrator rights, this initial logon (admin, admin) will be disabled. At this point, only CAR administrators (users who have been granted administrator rights initially using admin, admin, can grant CAR administrator rights to other users."

Here is a link to the actual doc.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed125.html#1022523

Hope this helps!

Rob

Please remember to rate helpful posts...........

Community Member

Re: CDR analysis

Thanks guys. What weird is admin/admin not work here. I'll reinstall it again and try it.

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