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Community Member

CDR and MGCP

Does switching to MGCP on the gateway have any effect on the Traffic reports in CDR. I only have traffic data up to Oct 3, and I am trying to put 2 and 2 togather here. I can still pull up to date individual "by user/extension" searches. But under system reports - traffic (extn), I only have data up to Oct 3. The only change we have made is we installed CRS and changed to MGCP on the gateway. Anyone have any ideas on this?

2 REPLIES
Silver

Re: CDR and MGCP

Check in Cisco Bug Toolkit to find any bugs are associated with this.

Community Member

Re: CDR and MGCP

Are you sure that the Cisco CDR A & R Scheduler service is running? I have seen mine stop for whatever reason. Try restarting that service on your CCM.

Hope this helps

-Dennis

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