Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CDR and Pilot Point

We would like to see a report that shows the volume of incoming calls going to different Attendant Console Pilot Points, but we don't see an option for this in ART. We did see an option that would allow us to run a report on a Gateway/Hunt Pilot, so we thought we could configure the Line Group to go to the Attendant Console Pilot Point to allow us to run the reports we want, but it won't let you configure it that way. Is there another way we can get ART to report on volume of calls going to an Attendant Console Pilot Point?

  • Other Collaboration Voice and Video Subjects
117
Views
0
Helpful
0
Replies
This widget could not be displayed.