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CDR Cause Code Call Split

What are Call Splits in CDR records. What does this mean? A receptionist answers calls and forwards to a hunt group. Callers report silence, I am verifying whether this means ring 3x then dead or immediate silence on the transfer. But there is a large number of call splits in the CDR records.

126

Call split. This is a Cisco-specific code. It is used when a call is terminated during a transfer operation because it was split off and terminated (was not part of the final transferred call). This can help determine which calls were terminated as part of a transfer operation.

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_troubleshooting_guide_chapter09186a00800c4bb4.html#xtocid23

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New Member

Re: CDR Cause Code Call Split

When this is caused you can see users compalining of long rings and if you look at the cause code it is 126.

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