CDR Record Timestamps incorrect

[dselfridge]

Hi Guru's!

My customer has CUCM 5.1.3.

The system dumps it's CDR's to a third party Billing Server (AI).

However since the Time change from GMT to BST (GMT+1), the records from the billing server show all the calls as 1 hour behind.

My question is, does CDR stamp the times as UTC or as Local (BST)?

The timezone configuration is correct and the current time on the phones are correct also. It's just the timings on the reports that are wrong.

Thanks for your help,

Dan

[Jaime Valencia · Accepted solution]

CDR time is UTC, if you use CAR it uses the local time settings to perform the hour change. If you use a 3rd party billing server it's the one in charge of changing the time accordingly

HTH

java

if this helps, please rate

[dselfridge]

Thanks Java.

Consider yourself rated!

Dan.