How can I get the CDR records to show up again after the CCM 3.3 upgrade?? The current flag is set to True but I don't have any current CDR records on the CallManager. I have stopped and restarted the service etc.
Are you trying to do User Reports or a CDR Search? If you can do a search on an extension and get back data, but can't do reports, then you need to go to the System pulldown, Control Center, and make sure the reporting scheduler is started. If it is you might try stopping and starting it.
You will have to wait a day before your reports will work again.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...