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CDR records

Hello,

For some calls, the CDR records are divided into multiple records for the same call ???

Any idea what cause this ?

Best regards,

1 REPLY
Silver

Re: CDR records

Excerpts from ART user guide

A single call can result in the generation of several CDRs and CMRs as Cisco CallManager tracks the progress of the call through each part of the call: sending digits, receiving digits, hold, transfer, engaging a transcoder for conferencing, disengaging the transcoder, and so on.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_chapter09186a00800c26eb.html

Regards,

Anup

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