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CDR Report Generation on CCM

Hi ,

I am looking into somkind of solution were I can use the CCM database for detailed report generation.

As we can take out the reports through CDR.I am looking into some third party software which can give me more detailed reports using the CCM database.

regards,

-Tanveer

2 REPLIES
Green

Re: CDR Report Generation on CCM

Hi Tanveer,

What kind of reports are you trying to obtain?

CDR/ART database will be enough for Billing.

http://www.cisco.com/pcgi-bin/ecoa/Search

Re: CDR Report Generation on CCM

Hi,

I have configured the extension mobility and I want to generate the reports like.

1.Login and Logout time of the users.

2.Haw many calls have they made.

3.Duration and time of the each call during there login time.

4.What all numbers they have dialed.

I know we can get most of the info through the CDR ,however I was not able to get the login and logout details and call summary like what time thry have made the calls.

-Tanveer

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