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CDR Reports only inbound call reports are coming

satishy_2
Level 1
Level 1

I am running a call manager 4.0(2). The CDR services are running fine , but still I am getting the reports only for the inbound calls, The CDR for outbound is not showing.

TIA

1 Reply 1

b.hsu
Level 5
Level 5

Make sure you have the following parameters in the PUB and the SUBs:

Service -->Service Parameters:

1. CDR Enabled Flag -->True

2. CDR Log Calls with zero duration flag-->True

3. Call Diagnostics Enabled -->True

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080182151.html