Re: CDR service fails to insert records to SQL database
Did you enable CDR on both CallManagers? In Serviceability check the CDR Enabled flag for each of your two CallManagers and make sure it is set to "true".
If CDR is enabled on both CallManagers:
Are there csv files building up in your C:\Program Files\Cisco\CiscoCDR (not sure if that's the exact directory name offhand, but it's close!)? If so, perhaps your CDR Insert service is not enabled? The CDR Insert service reads CSV files sent from the subscribers in CSV format and inserts them into the CDR database.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.