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CER in a Demo Environment

mknepper
Level 1
Level 1

‎12-19-2005 06:13 PM - edited ‎03-13-2019 11:36 AM

I am working on installing a CER 1.2(3a) in a test/demo environment with CallManager 4.1. I am having trouble getting my CER CTI Route Points to register on CallManager. Any help is appreciated.

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milay
Cisco Employee
Cisco Employee

‎12-28-2005 07:50 PM

I assume that you have installed 1.2CER & have upgraded to 1.2(3).

Try running the following batch file:

C:\Program Files\CiscoSystems\CiscoER\bin\CCM4.1.bat

Also make sure that you have installed the JTAPI client from the CCM plug-in page.

Mike

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