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Community Member

CER in a Demo Environment

I am working on installing a CER 1.2(3a) in a test/demo environment with CallManager 4.1. I am having trouble getting my CER CTI Route Points to register on CallManager. Any help is appreciated.

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Cisco Employee

Re: CER in a Demo Environment

I assume that you have installed 1.2CER & have upgraded to 1.2(3).

Try running the following batch file:

C:\Program Files\CiscoSystems\CiscoER\bin\CCM4.1.bat

Also make sure that you have installed the JTAPI client from the CCM plug-in page.

Mike

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