Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Silver

CFNA/CFB internal external not working

I run CCM 4.1(3)sr2. When I configure different forwarding destinations in the CFNA/CFB fields the call gets forwarded to the internal destination regardless of where the call comes from. I dial from PSTN via cell phone but the call goes to the internal destination every time. Thoughts?

6 REPLIES
VIP Purple

Re: CFNA/CFB internal external not working

Go to CCM Admin -> Device -> Gateway and find the gateway for incoming PSTN calls. Click the gateway and find the endpoint for these calls. Make sure that Call Classification is set to OffNet.

Hope this helps. If so, please rate the post.

Brandon

Silver

Re: CFNA/CFB internal external not working

That did not work. Thanks.

Silver

Re: CFNA/CFB internal external not working

FYI This is an h323 gateway.

Silver

Re: CFNA/CFB internal external not working

Doesn't work with MGCP gateway either.

VIP Purple

Re: CFNA/CFB internal external not working

Did you reset the gateway after making the change?

Brandon

Silver

Re: CFNA/CFB internal external not working

yes

157
Views
0
Helpful
6
Replies
CreatePlease to create content