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CFwdAll gets congestion tone

I'm using CallManager 4.0(2)a and recently the CFwdAll button on handsets stopped working. We use 3 digit extensions starting with 2, but if I try to call forward my phone to any extension I get a congestion tone after I enter the third digit.

Where can I begin investigating this problem?

2 REPLIES
Green

Re: CFwdAll gets congestion tone

Check SQL replication. Use DBLhelper.

If all is ok restart DBL service.

Otherwise open a TAC case to diagnose the problem

Silver

Re: CFwdAll gets congestion tone

Also try clearing the call forwarding tables as per this link

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d2f3c.shtml

Regards,

Anup

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