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New Member

cfwdall on 2nd phone line


just noticed on some of my phones that on the 2nd line when I hit cfwdall it says "that key is not active here"

it works fine on the 1st line..any ideas why this is?

Hall of Fame Super Red

Re: cfwdall on 2nd phone line

Hi Mark,

This is a very common question all of us have asked at one point or another and currently cfwdall is only supported for Line 1 on the phone.The only method available to cfwdall Line 2 is to do it from ccmadmin or the ccmuser web access page.

There is also a third party product called;

IPPhone callForwarder

This new version brings to the user the ability of defining and setting the call forwards from the IP Phone. When selecting the IP Phone callForwarder service, a menu with all available lines will appear. After selecting the line the user wishes to set the forward on, a new menu containing the forward definitions will show on screen. Only those forwarding parameters definied by the Administrator will be displayed. These parameters will show the actual forward destination. The user can then set any of these callForwards.

From this link at;

Hope this helps!


Please remember to rate helpful posts........

New Member

Re: cfwdall on 2nd phone line

ok great

thanks for the info

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