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CH question with its own AA

We have a department with an 800 toll-free line who wishes for a call attendant. To acomplish this, I simply forward all calls from this number to a call handler within Unity. The departments complaint stems from callers ability to dial extensions other than their own from within the auto attendant, thereby paying for other department's calls (through the 800 number). Is there a way that we can limit what is input into a call handler so that callers can only be transfered to certain extensions, not all the extensions on campus?<br><br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Aplication Engineer<br>714 4846275<br>

Sean Poure
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Anonymous
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Re: CH question with its own AA

Sounds like tenant services which we don't really have right now. The only way I could see preventing people from hopping all over the place is to direct callers within Call Handlers via locked key Caller Input keys, but depending upon how many places they need to go (the more, the worse) it could be a pain.

Steve Olivier
Software Engineer
Cisco Systems

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