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change default background cisco logo to company logo on cisco ip phone 7911

Dear sir,

Please advise the steps for the subject mentioned. We have ccm 4.1(3)sr5d with 1 publisher and 2 subscriber in a cluster of ip telephony environment. Your responses and idea will be highly appreciated.



New Member

Re: change default background cisco logo to company logo on cisc

It is possible to provide a choice of background images for the LCD window on the IP phones. Choose Settings > User Preferences > Background Images on the phone in order to choose a background image.

The image choices come from PNG images and an XML file called List.xml that are stored on the Trivial FTP (TFTP) server the phone uses. In order to designate which background images are available, store PNG files and edit the XML file on the TFTP server. In this way, it is possible to make custom images available, such as a company logo.

Refer to the Configuring a Background Image section of Customizing the Cisco IP Phone.

The procedure on the Cisco CallManager 5.x remains the same as the procedure on the 4.x system. The only difference is that the images must be uploaded through the GUI instead of copied over to the TFTP Path folder. It is necessary to put the List.xml file and all images in the Desktops/320x212x12 folder since the directory structure of TFTP is predefined, which means there is no access to create folders. The directories do not show in the TFTP uploaded files list if they are empty.

Note: The List.xml file is case sensitive. Also, check the quotes (") and spaces in the file

New Member

Re: change default background cisco logo to company logo on cisc


For 7941 / 7961, the procedure is exactly the same but the size of the file has to be 320x196x4. Consequently, the directory has to be Desktops/320x196x4

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