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tom
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Change Phone Description thru CM-SQL db

Is it possible to change the description field within the CM-SQL db programmatically to all phones within my cluster?

I know this can probably be done thru BAT, but I was asked to make an inquiry. Has anyone done this before?

I am asking because I have another db that pulls data from CM-SQL description field to populate tables within another db.

I think I know the answer to this question, but does TAC support this type of questionable activities?

Finally, is there any Consultant Groups that specialize in the type of programming work?

All Windows environment: Call Manager 4.1(3)sr3a with Unity 5.0(1.0) and Exchange 2003.

Sincerely, Tom

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re: Change Phone Description thru CM-SQL db

it is doable, but we do not support any kind of changes made directly in the DB

we do change stuff in the DB but to fix something, and this needs to be done either by the CSE himself or with a set of instructions provided by the CSE

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Change Phone Description thru CM-SQL db

Hi Tom,

You can use AXL SOAP instead, and use updatePhone.

I know where you can buy a tool to do bulk AXL changes,

email me for details saschamonteiro@hotmail.com

2 REPLIES
Cisco Employee

Re: Change Phone Description thru CM-SQL db

it is doable, but we do not support any kind of changes made directly in the DB

we do change stuff in the DB but to fix something, and this needs to be done either by the CSE himself or with a set of instructions provided by the CSE

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Change Phone Description thru CM-SQL db

Hi Tom,

You can use AXL SOAP instead, and use updatePhone.

I know where you can buy a tool to do bulk AXL changes,

email me for details saschamonteiro@hotmail.com

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