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New Member

Change PIN length on CM??

Im trying to change the mimimum PIN length in callmanager. Im Using Directory Administrator but the default password of "ciscocisco" doesnt work. Does anyone know what this might be?


Re: Change PIN length on CM??

This is the password you would have set during install. Default username is Directory Manager. There is a space between the first and last names.

New Member

Re: Change PIN length on CM??

Password reset looks good but according to the link I need to know the existing DC password??




Re: Change PIN length on CM??

Cisco CallManager Administration also uses the Directory Manager account to perform add, remove, or update operations on the DC Directory LDAP server.

Configuring the Windows Registry

Use the following procedure to update the information that is stored in the registry to ensure that the registry is pointing to the correct directory.

1. Open a command line and enter c:\dcdsrvr\bin.

2. Enter the passwordutils.exe password.

passwordutils.exe password

3. Press Enter.

You need the Encrypted Password value information for the registry.

4. Choose Start > Run.

5. In the Open field, enter regedit.

The Registry Editor window displays.

6. Go to My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Directory Configuration.

LDAPURL must point to the correct directory.


7. Double-click DCDMGRPW.

The Edit String window appears.

8. In the Value Data field, enter the Encrypted Password value that you obtained in step 3.

9. Click OK.

10. From the Registry Editor window, double-click MGRPW.

The Edit String window appears.

11. In the Value Data field, enter the Encrypted Password value that you obtained in step 3.

12. Click OK.

You have successfully changed the password in the registry.


Note After changing the registry entries, you must restart the WWW and IIS services on the Cisco CallManager node to pick up the latest settings from the registry.


13. Choose Control Panel > Administrative Tools.

14. Double-click Services.

The Services window displays.

15. Choose Worldwide Web Publishing Service.

16. Click Stop.

17. Click Start.

18. Choose DC Directory Server.

19. Click Stop.

20. Click Start.

If you are using Cisco Customer Response Solutions (CRS), Cisco IPCC Express 3.5(x), or Cisco CallManager Extended Services 3.5(x), go to the "Reconfiguring Directory Manager Password for CRS and Extended Services" procedure that follows.

New Member

Re: Change PIN length on CM??

I followed instructions but I still couldnt log into Direc Administrator. But also, Fast Dials and Personal Address book, come back with error "User unable to be validated"...?

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