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New Member

Changing CUE AA Prompts

Is it possible to change the canned AA prompts within CUE? I have a customer who would rather the system say "Enter the extension..." vs. "enter the number...". Can the (ccn copy url) command be used to copy other recorded prompts to over write the canned prompts? Also does anyone know if the .aef file can be download from within CUE?

4 REPLIES
Silver

Re: Changing CUE AA Prompts

Not yet ... the default AA script is not changeable by the end user and apart from the welcome prompt, neither are the rest of the prompt files.

Should be able to edit the scripts and prompts in a later release.

New Member

Re: Changing CUE AA Prompts

Thanks for the quick reply. I look forward to these changes in the next release.

New Member

Re: Changing CUE AA Prompts

I cannot seem to get anyone from Cisco to assist me in scripting for CUE. If you have time would it be possible if you could help me out?

If so please e-mail me at bhenry@planetgov.com

Thanks so much

Brian

New Member

Re: Changing CUE AA Prompts

For a customer here in CO we changed the AA's (CCM3.3.2) english prompts to spanish manually.We just look for the .wav files in the ProgramFiles/...folder, listen them and change with a wav recorder. Everything is working perfect.

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