Is it possible to change the canned AA prompts within CUE? I have a customer who would rather the system say "Enter the extension..." vs. "enter the number...". Can the (ccn copy url) command be used to copy other recorded prompts to over write the canned prompts? Also does anyone know if the .aef file can be download from within CUE?
For a customer here in CO we changed the AA's (CCM3.3.2) english prompts to spanish manually.We just look for the .wav files in the ProgramFiles/...folder, listen them and change with a wav recorder. Everything is working perfect.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...