What is the service parameter that controls the default number of rings? I'd like to change from the default of three to five rings before the call gets sent to voicemail. Will changing this require a reboot or just a service restart for the cluster?
If you want to apply this change for every phone in the cluster then use service parameter No Answer Ring Duration, with CCM 4.1 you can also change this at DN level by putting in the value in seconds under "No Answer Ring Duration"
That is the 'Forward No Answer Timer' in the service parameters, under Clusterwide Parameters, Feature - Forward. The default is 12 (seconds) max is 300, you would probably want to go to maybe 20. I don't think you have to stop and start the service, you could set it and try it.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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