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New Member

Changing passwords on CCM and Unity

Hi,

CCM 3.3 is installed and running, integrated with Unity 4.0(2).

I want to change the administrative passwords on both CCM and Unity (Like Windows admin, CCM Admin). Can somebody suggest where all the changes to be made and what precautions to be taken? Any document available on the same?

Regards

Sebastian

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: Changing passwords on CCM and Unity

For CallManager, there is a utility that will help you change the passwords on all the servers at the same time. It is c:\program files\cisco\bin\adminutil.exe. There is a document in the same directory with directions.

The Administrator user is not used by CM, so just change it like a normal user.

For Unity, you just need to change the password used by each service to logon with in the Services control panel.

4 REPLIES
Bronze

Re: Changing passwords on CCM and Unity

For CallManager, there is a utility that will help you change the passwords on all the servers at the same time. It is c:\program files\cisco\bin\adminutil.exe. There is a document in the same directory with directions.

The Administrator user is not used by CM, so just change it like a normal user.

For Unity, you just need to change the password used by each service to logon with in the Services control panel.

Bronze

Re: Changing passwords on CCM and Unity

For Unity, you can also run this:

C:\CommServer\Utilities\ServiceConfigWizard\SvcWiz.exe

To set the user accounts/passwords

New Member

Re: Changing passwords on CCM and Unity

Hi,

Thank you for the informations.

Sebastian

New Member

Re: Changing passwords on CCM and Unity

The Administrator account is used by MLA web services for the CCMAdmin and CCMService. We have a customer that cycles the administrator passwords on all servers through scripts, which then caused these MLA services to stop working, so we set these IIS services to use a different service account.

But if you change the Administrator account password through User Management, it sets the MLA services to use this account again? Is there a way to prevent this?

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