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Silver

Changing the Graphic on the Cisco 7912 IP Phone LCD Screen

Help!!! I?ve tried following the documentation from cisco regarding the above and I just can?t get the logo to appear on the phone?:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a008020c63e.html

I can change the logo from a bitmap to a logo image and place on the tftp server (Steps 1 and 2). I add the commands under Step 3 to the phones profile and change to a .bin file (Step 4) but nothing happens when I power cycle the phone?

Any help gratefully appreciated.

4 REPLIES
New Member

Re: Changing the Graphic on the Cisco 7912 IP Phone LCD Screen

I am pretty sure you have to reset the TFTP Service. You can do this through the Control Center.

Michele

Silver

Re: Changing the Graphic on the Cisco 7912 IP Phone LCD Screen

Thanks Michele, but I've bounced the TFTP service numerous times to no avail..

New Member

Re: Changing the Graphic on the Cisco 7912 IP Phone LCD Screen

hi dezoconnor ,

I have the same problem now. Could you solve it? Pleace help me

bye

Hall of Fame Super Gold

Re: Changing the Graphic on the Cisco 7912 IP Phone LCD Screen

Make sure that the numeric ID used when running bmp2logo and in the config file is increased every time you load a new logo.

This way the bootstrap firmware knows that a new logo image must be loaded.

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