Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Changing the Install account

The Unity system is already installed, 3.1.4 exchange 2000. I installed Unity with one user, but the customer decided they would like to change it to a different user account. Is this supported? And if so, what would the proper procedure be to accomplish this, and what pitfalls are possible trying to do this?

  • Other Collaboration Voice and Video Subjects
1 REPLY
Cisco Employee

Re: Changing the Install account

To be technically correct, the account you installed with may or may not be the account associated with the services in the SCM which is where you wan to go change this. The Permissions Wizard, for instance, grants different sets of rights to the install accounts vs. the service accounts (i.e. the install account must have create rights to make the Unity container and the like whereas the service account does not). The details of this are actually covered in the help file for the permissions wizard.

In a default Ex2K installation there's only 2 services that are associated with a specific account - these are the Active directory facing services (AvDSAD and AVDSGlobalCatalog). You need to make sure the account you associate these these services have all the juice they need... the easiest way to do this is to use the Permissions Wizard and run it against the account they want to use here, then go set that account/pw against those two services and reboot.

In some special cases you may have other services that have account associations... same basic deal applies, though.

148
Views
0
Helpful
1
Replies
This widget could not be displayed.