The soft butons are not changeable....well at least they are not right now. I have heard rumors that some future release will allow an administrator to manipulate the order of those keys. I get lots of complaints because they (users) have to hit the "more" key in order to confrence someone in. (amongst other annoying complaints)
The call forward all button also requires digits to be input by the user in order for this to work properly. The only other option you have with this is to configure the call fwd all on the directory # right on call manager. But then as soon as a user releases the call forward, the configuration erases and awaits input the next time the button is pushed. Either way, you're not going to get around having to have the users configure their call forward all #'s...
I didn't think there was but I was hoping I'd missed something. "how do you do don't disturb, like on our old phones" is usually one of the FIRST questions I get from management types. I end up showing them how to CFWDALL to voicemail -- but the complaint is then "ugh, you mean we have to hit 6 buttons when we used to hit 1???"
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...