Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Changing Unity from Unified Messaging down to Voicemail only

I am trying to come up with a procedure to migrate user accounts on a Unity 4.0.3 system from one Active Directory user/mailbox to another.

The goal is to create a new AD user account for each user that is just for voicemail, and then move their Unity account to point to that new user account. As part of this, we hope to maintain existing greetings and other user-specific settings. Is it possible to copy existing AD accounts to keep this extra Unity-specific information the same between the old and new account?

To add an extra twist to this scenario, the CallManager cluster is ALSO AD integrated, and the extension for each user was added to the AD information manually to support Attendant Console's database.

Hope someone has some insight on this.

1 ACCEPTED SOLUTION

Accepted Solutions
Gold

Re: Changing Unity from Unified Messaging down to Voicemail only

Check out the Migrate Subscriber Data util. It should be able to help you get this done.

http://www.ciscounitytools.com/App_MigrateSubscriberData.htm

Thanks,

Keith

1 REPLY
Gold

Re: Changing Unity from Unified Messaging down to Voicemail only

Check out the Migrate Subscriber Data util. It should be able to help you get this done.

http://www.ciscounitytools.com/App_MigrateSubscriberData.htm

Thanks,

Keith

175
Views
0
Helpful
1
Replies
CreatePlease to create content