Typically, the way to accomplish this is to either translation route to the VRU with the CM as the routing client, and use the ICM scripting to prequalify the call (meaning, check for logged in agents) prior to shipping it off to the VRU for queue treatment.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...