Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Chenging the alias on a Unity Subscriber

Does anyone know if there is a way to change the alias that is a Unity subscriber is using from one exchange account to a different one? Technical difficulties prevent me from just creating another user at this time. Unity is scheduled to be overhauled soon but until then.....a lil help please?

3 REPLIES
Cisco Employee

Re: Chenging the alias on a Unity Subscriber

there's more involved to pointing Unity at another Exchange account than just changing the alias.

What version of Unity are you running? If you're at 3.1(2) or later then you can use the Migrate Subscriber Data tool to do this for you - if you're at an older version there's no easy way to do this. You can check out Migrate Subscriber Data, its help file and training video on its home page here:

http://www.ciscounitytools.com/App_MigrateSubscriberData.htm

Re: Chenging the alias on a Unity Subscriber

Thanks Jeff! Man that was simple AND easy!

Hows about an update on the Unity book?

Cisco Employee

Re: Chenging the alias on a Unity Subscriber

well, this weekend I'm finishing up responding to all the first wave of technical review comments - it's moving along. I think the target "on the shelf" date is somewhere around May I think.

106
Views
5
Helpful
3
Replies
CreatePlease to create content