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Community Member

Cisco 7960 Dial Tone Busy

I have a phone setup to work in our Callmanager system. It can receive outside calls to its number. Internal calls can be made. When attempting to make a call going out, by dialing 9 then the number a fast busy follows it. I have reset the information to the phone, and still getting the same results.

Any ideas on what is happening or a step missed?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Cisco 7960 Dial Tone Busy

Hi Robert,

You are most welcome :)

Take care,

Rob

3 REPLIES
Hall of Fame Super Red

Re: Cisco 7960 Dial Tone Busy

Hi Robert,

It sounds like the CSS (Calling Search Space) setting on the phone is set up for a restrictive level which cannot make Outgoing calls. The easiest way to test this is to find a working phone and match the CSS Settings.

Hope this helps!

Rob

Community Member

Re: Cisco 7960 Dial Tone Busy

Problem solved, thanks again.

Hall of Fame Super Red

Re: Cisco 7960 Dial Tone Busy

Hi Robert,

You are most welcome :)

Take care,

Rob

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