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Cisco 831 router losing connection every 2 hours

Hi,

I've got a cisco 831 in the field, which we've configured with VPN Tunnels to connect to the internet via a cable connection. The 831 router is configured with a public static ip, gateway address and subnet mask supplied by the ISP. Every 2 hours for some reason we lose connection, 2 hours after that the connection comes back. This keeps happening over and over. We have had the ISP replace the cable modem, we've swapped out our own 831 router but the same occurs. Any ideas? Any other info you need let me know. Thanks

1 REPLY

Re: Cisco 831 router losing connection every 2 hours

Hi

Can you revert back with the kinda VPN tunnels being configured in your cisco box ?

Did u check out the logging info in your router which mite also help to get the reason for the disconnection.

did u check up for any possible reboot of your cisco box ?

do post out the show version,show log and the config info without any sensitive info attached to it..

regds

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