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Cisco Agent Desktop and Windows XP

I am trying to intall the Cisco Agent Desktop 4.3.1.19 (Enhanced Version) software on Windows XP and run into the error - jvm.dll is missing, reinstallation may fix the problem. Is Windows XP a supported platform for running the Agent Desktop software? If not, when will it be supported?

Thanks

Monica

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New Member

Re: Cisco Agent Desktop and Windows XP

I am running XP with 10 agents and I have no problems. Go the the troubleshooting portion on the App Admin page and put in that .dll under the search part and it will tell you how to fix it.

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