Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Cisco ATA problem

Hi,

I have a problem with Cisco ATA 186. I used it without any problem but sudenly it went crazy. When I use voice menu it allways prompts for PSSWD. I tried factory reset but even then it asks for password so I cannt use that. I cann't configure static IP adresses and ATA doesn' want to accept address via DHCP. So as you see I can not do anything. Really strange!

Any ideas!

Thanks

2 REPLIES
Silver

Re: Cisco ATA problem

Lift the handset and press the Function button located on top of the Cisco ATA 186.

Step 2

Enter the IVR menu number for the parameter that you want to configure or the

command that you want to execute; then, press the pound key (#).In your case Reset Password = 673673263372466#

Step 3

Follow the applicable prompts.

Step 4

When you have finished, make sure you press 3 to save your changes.

Step 5

Hang up the telephone. The Cisco ATA 186 resets.the function button will fast-blink when the reset is complete.

New Member

Re: Cisco ATA problem

Hi,

Thank you for response, but id didn't work because it is invalid entry. Any other idea?

TNX

195
Views
0
Helpful
2
Replies
CreatePlease to create content