08-09-2006 08:50 AM - edited 03-13-2019 02:32 PM
Customer wants to know if they can run their IPCC (Enterprise] apps on the HP blade.
I think not ( I have seen no mention).
I am sure it has not been certified to take the place of the HP brand MCS servers (or any other).
Please confirm so I can let the customer know.
08-09-2006 10:15 AM
there currently is no supported HP3020 for IPCC that is stated in any hardware requirements.
i don't think this is currently supported by TAC either. (no mention of use for AVVID platform anywhere)
08-10-2006 09:28 AM
David,
Here is the link to the Cisco ICM/IPCC Enterprise & Hosted Edition Releases 7.0(0)/7.1(1) Hardware & System Software Specifications (Bill of Materials)
Excerpt from page 10
Cisco strongly recommends the use of MCS servers for all applicable ICM Enterprise and Hosted Edition solution applications. For
the 7.0(0) release, the MCS server solution is required for all IPCC Enterprise (including System IPCC) deployments. This
requirement applies to new IPCC Enterprise and System IPCC deployments and expansions. If you have non-MCS hardware, you
may upgrade to the 7.0(0) release and remain on that hardware as long as your hardware specifications comply with Appendix A ?
Server Classes, and your contact center capacity requirements are within the capacity limits listed in section 7. For ICM Enterprise
and ICM Hosted Edition customers, non-MCS (?generic?) servers that essentially match MCS specifications for a given server class
may be deployed; these are separately specified in Appendix A ? Server Classes. Note that high end carrier-class generic servers are
specified for specific applications that have no current MCS equivalent.
Please rate any helpful posts
Thanks
Fred
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