Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco CDR Running?

How can i tell if CDR is running?  I just ran CDR | Search | By Extention (for a specific exteion) and only received 5 records from 01/01/13 to 01/14/14 (for the entire year).

We are running CallManager 7.0.2

3 REPLIES
Cisco Employee

Re: Cisco CDR Running?

Check the following things Cisco CDR Repository Manager should be running on the First Node ONLY (the Publisher)
Cisco CAR Scheduler should be running on the First Node ONLY (the Publisher)
Go through this, it will confirm whether you have CDR issue or not .
http://skybaba.wordpress.com/2010/05/15/callmanager-not-sending-cdr-to-billing-server-troubleshooting-cisco-cdr-repository-manager/






Sent from Cisco Technical Support iPhone App

Br, Nadeem Please rate all useful post.
Silver

Re: Cisco CDR Running?

The low number of records could be related to purging as well.  Within CAR, go to system -> database -> configure automatic purge.  Then check help (help for this page) for a detailed explanation of the low and high water marks and of course the max age setting.  You won't have any records for more than [max age setting] ago, but depending on the volume of records being stored the water mark settings will come into play as well.

New Member

Re: Cisco CDR Running?

OK, I think I got the CDR process to start up.  The CDR Repository Manager and CAR schedule were running on all nodes(3 - pub, sub1, sub2).  I stoped all of these services and restarted them only on the publisher (CDR Agent is running on all nodes).  Now when I check the event logs, I can see one process running:

Sl No - 1 | Jobs - CDR Load | Start Time - Jan 15, 2014 10:16:32 | End Time - | Status - In Progress | Date - Jan 15, 2014

However, it seems to be running a long time.  I have CDR File Time Interval set to 1.

Any thoughts here?

393
Views
0
Helpful
3
Replies
CreatePlease login to create content