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Cisco Collaboration Server V5?

Does any one know when Version 5 is due out and what the major improvements will be?

8 REPLIES
New Member

Re: Cisco Collaboration Server V5?

It should be released mid year. The major improvements include integration with ICM and CeM which offer consolidated reporting in WebView

Re: Cisco Collaboration Server V5?

Thanks. One issue I have is that when an agent shares a desktop with a caller the caller's screen is never a full screen view as with other similar solutions. The caller always has to scroll some. Do you know if this is addressed in V5?

New Member

Re: Cisco Collaboration Server V5?

The default setting is 640 x 480 and can be changed within the pub/html/appshare documments. I'm not quite sure exactly where but I'll dig around and see if I can get a better answer.

Re: Cisco Collaboration Server V5?

Thanks for trying Matt! I'll keep my fingers crossed

New Member

Re: Cisco Collaboration Server V5?

The size is hard coded it turns out, and I'll ask the Product team if this is in the works for 5.0. The image is all there, but the shared image goes to a low common denominator for H x W. I'll let you know what I learn.

New Member

Re: Cisco Collaboration Server V5?

Hello, I'm looking for individuals to contact that have experience using the Cisco eMail Manager product (any version). Could you drop me a line if you can help. Thanks.

New Member

Re: Cisco Collaboration Server V5?

Hi Tom,

I may be able to help. What issues are you experiencing?

New Member

Re: Cisco Collaboration Server V5?

At the Users Conference, Cisco advised that the integrated suite of products (v5.0 ICM, CCS & CeM) was pushed out to 2/28/03. Some subsets may be released earlier. It was an interesting speech in that they outlined what they are doing to focus on quality (with acknowledgement placed on the “lack of”) rather than the typical Cisco sermon. It seems that someone finally "got it" relative to product quality - hopefully it wasn't rhetoric.

I do not know the published improvements.

/Jeff

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