Thanks. One issue I have is that when an agent shares a desktop with a caller the caller's screen is never a full screen view as with other similar solutions. The caller always has to scroll some. Do you know if this is addressed in V5?
The size is hard coded it turns out, and I'll ask the Product team if this is in the works for 5.0. The image is all there, but the shared image goes to a low common denominator for H x W. I'll let you know what I learn.
At the Users Conference, Cisco advised that the integrated suite of products (v5.0 ICM, CCS & CeM) was pushed out to 2/28/03. Some subsets may be released earlier. It was an interesting speech in that they outlined what they are doing to focus on quality (with acknowledgement placed on the lack of) rather than the typical Cisco sermon. It seems that someone finally "got it" relative to product quality - hopefully it wasn't rhetoric.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...