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Community Member

cisco conference bridge software registration unknown

hi, i cannot make a conference with softphones in a callmanager 7.

the conference bridge software is on state :

registration: unknown

ip adress: unknown

what can i do ?

9 REPLIES
VIP Red

Re: cisco conference bridge software registration unknown

are you using Conference bridge on Call Manager itself or are you doing DSPfarming?

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Cisco Employee

Re: cisco conference bridge software registration unknown

I would say do a restart of IPVMS if SW CFB, or do a no sccp/sccp if HW CFB

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: cisco conference bridge software registration unknown

Hey Java,

I'm having this same problem but with a 6.x Call Manager. Can the IPVMS service be restarted during business hours? Will this affect any active calls?

Greg

Cisco Employee

Re: cisco conference bridge software registration unknown

Only if active calls are hearing MOH, using MTP or hearing something from the annunciator.

If they're active calls not using any of the above they'll be fine

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

cisco conference bridge software registration unknown

Hi Java,

I'm having a similar issue, but not exactly the same.

I'm using CUCM 8.6.2

I have 1 pub and 2 subs.

IPVMS is running on all 3 of them. All 3 of my SW CFBs  are registered (eventhough if i click on each of them, it says device is not trusted).

When i try to initiate a simple ad hoc conference with 3 users, when connecting the 3rd user, i get an immediate fast busy and the conference fails.

I tried restarting IPVMS with no luck.

Do you think the "device is not trusted" state might be an issue?

Cisco Employee

cisco conference bridge software registration unknown

No, yours seem to be related to codec/region issues. Open a new thread for that matter.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

cisco conference bridge software registration unknown

Created one with subject:

Issues initiating a conference using SW CFBs.

Community Member

Re: cisco conference bridge software registration unknown

I’ve undertaken the restart of the Cisco IP Voice Media Streaming App service and have noted that both conference bridges now appear to be registered and active.

We’ve completed testing and the interference seems to have gone away.

Thanks for the help Java!

Community Member

cisco conference bridge software registration unknown

Hi,

I have the same problem. I restarted Cisco IP Voice Media Streaming App service but the result is the same, not registered.

What Can i do more?

Thanks

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