I have a new install running Cisco Fax Server (Captaris 9.0) and I'm having the issue enabling the OCR converter. Fax Server is up, receiving faxes and sending to exchange if OCR is disabled on the user's mailbox. If I enable the OCR option on the user's Default Receive Settings then the faxes just sit in the OCR queue and never get serviced. Here are the steps I've done.
* Enabled the OCR service on the Workserver
* Validated my licensed features have the OCR converter option (assuming it does cause it's listed in licensed features)
* Given my user OCR permissions
* Configured automatic OCR conversion on the user's fax/mailbox.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...