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Cisco ICM Software Blended Agent Setup and Configuration

m.ashdown
Level 1
Level 1

‎08-08-2001 08:17 AM - edited ‎03-12-2019 12:11 PM

I'm looking for the location of this document, which is referred to in the 4.6 release notes.

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platkeet
Level 1
Level 1

‎08-08-2001 12:00 PM

The document does exist, as a confidential EFT document. There was a link for it on July 24, but I can't seem to find the link now. But, the document does exist...I would suggest contacting your channel liaison to obtain a copy.

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