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Cisco IM & Presence not communicating with the External Database.

rosanna.houston
Level 1
Level 1

I have deployed an External Database and MFT. 

The communication between MFT and the DB is good, but IM&P is not communicating with the DB. 

 

mftdbtest (File Transfer).

 

 

I have done everything I can think of and still nothing. Any help?

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

What's the exact IM&P release? and what's the DB you're using?

HTH

java

if this helps, please rate

Hi Jaime, 

 

The IM&P is version 11.5.2

DB; Postgres SQL 9.0

Hi there

 

Can you try editing postgresql.conf file on postgresql, edit the following host line to

host all all 0.0.0.0/0 md5

 

Hope this helps!

Cheers
Rath!


***Please rate helpful posts***

 

Hi Kumar, 

 

I have changed the file before and its still not working. 

 

host all all 0.0.0.0/0 md5

host all all  (my network IP address) trust.

 

 

 

Hi there


Also another workaround,  create a user account named "TCUSER" on the windows server with ADMIN rights. 

 

 

Hope this helps!

Cheers
Rath!


***Please rate helpful posts***

I used one that was already there. 

 

See the attached file. 

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