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Community Member

Cisco IP Phone Productivity Services 1.1(1)

I want to install pps on a W2K Server with IIS. I have installed Outlook 2000 and I shurly have installed the CDO.

But after starting the setup an error message occur:

" ... CDO is required ..."

How can I check the installation of CDO or what I have to do to get this working?

Thanks for any help

Udo!

3 REPLIES
Cisco Employee

Re: Cisco IP Phone Productivity Services 1.1(1)

CDO = Collaboration Data Objects

This must be installed and is part of Microsoft Office. If you run setup for Office you will see it listed I believe in the Tools section.

Here is a link to the System Requirements for Cisco IP PPS -

http://www.cisco.com/univercd/cc/td/doc/product/voice/assist/assist2/prod_ser/admin_gd/pps02.htm#xtocid264493

Community Member

Re: Cisco IP Phone Productivity Services 1.1(1)

The solution: You must instal an english version of outlook 2000! The german version do not work!

Community Member

Re: Cisco IP Phone Productivity Services 1.1(1)

Hi.

My name's Lorenzo.

I try the english version, but it don't work!

I installed cdo pack, but when I try to install Ip productivity services there is the message "install cdo component".

I have installed win2000 server family and outlook from office 2000 english version

There are three days that I try to make it working but without results.

Any ideas?There are particular procedure to install Ip p.s.?

Thanks in advance

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