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Cisco IP Phones Logout profile

Hello all,

I have a pretty annoying concern for deploying at a client the Cisco IP phones having a very specific logout profile:

Call Manager version is 4.2(3)

IP Phones used are 7941, 7961, 7911 and 7970.

Client wants to have extension mobility with every user having a login/logout on every type of phone.

Also, and this is where i have a problem, the user wants to have a logout profile having the following features:

- when phone is logged out, no internal nor external calls should be done

- when phone is logged out, only emergency numbers should be available (i.e 911)

- The phone should not display any particular extension as the users will be lost having one extension on logged is profile and another one when they are logged out.

- The logged out phones should not be called.

I have tried to configure shared line with a specific extension digit ("!"). All phones that are logged out are displaying the ! sign as extension number. Privacy feature has been enabled on the shared line property.

The user did not like this setup as when i did a off-hook from a logged out phone in order to dial an emergency number, all the off-hook status leds of the 7961 and 7941 phones lit up :( and the 7911 phones showed as well the off-hook status on this shared line.

Is there please another way to do, in order to have the expected result?

Thank you all for your help, it will be precious.

Pete.

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