Yeah, for 4.01, the CPCA Help files didn't make it onto the Cisco Unity CD or DVD. You have to download the files to your Cisco Unity server. Instructions from the 4.01 Release Notes:
"For this release, online Help for the Cisco PCA is not available on the Cisco Unity software discs. Instead, it will be available to download separately from the Cisco Software Center website at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml. Refer to the readme file posted with the Help files for download and installation instructions."
The Readme on the site takes you step by step...Let me know if you have any problems though. Summary of links are below my signature in this post.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...