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Cisco Router 3661

I am looking for documentations that will show me how to set 3661 router to work with IPCC. I am using CM 3.1.2a, ICM 4.6.1 and IPIVR 2.2.1.

Thanks for your help.

Shahzad

1 REPLY
Cisco Employee

Re: Cisco Router 3661

I could be wrong but as far as I know it is just a standard h.323 gateway to call manager.

Here is a link for that:

http://www.cisco.com/warp/customer/788/AVVID/config_h323_ccm.html

There is actually a forum just for Contact Center it is under voice and video. You might want to try that forum to be sure.

Thank you,

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