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Cisco Unity Express 7.0 Routing using DNIS Digits

I have a customer who we are setting up 10 different call flows using call handlers. He wants to know using the Unity if there is a way to route the calls by DNIS digits to a sales person. Is there any way this may be done without purchasing IVR on CCX.

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Hall of Fame Super Gold

Re: Cisco Unity Express 7.0 Routing using DNIS Digits

Yes, it is quite a simple job done by custom scripts in the CUE.

New Member

Re: Cisco Unity Express 7.0 Routing using DNIS Digits

Thank you

Hall of Fame Super Gold

Re: Cisco Unity Express 7.0 Routing using DNIS Digits

You are welcome. Please remember to rate useful posts with the scrollbox below.

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