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Cisco Unity Personal Assistant

I am trying to find some good documentation for end users on the CPA for Unity 4.0(3) (The old Active Assistant).

I searched Cisco's site but did not come accross anything.

any help would be appreciated.

2 REPLIES
Cisco Employee

Re: Cisco Unity Personal Assistant

You'll find all the Unity 4.0(3) docs here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/ps4608/index.html

the one you want is the user guide which covers the phone conversation, VMO and the CPCA interfaces:

http://www.cisco.com/application/pdf/en/us/guest/products/ps4608/c1626/ccmigration_09186a00801b9254.pdf

Re: Cisco Unity Personal Assistant

Hello -

If you are interested, we have a Unity customer website we use to disperse information on Unity, FAQs, procedures to update various customer settings, self-help information etc. I am in the process of updating that website to include instructions on the new Unity Assistant interface prior to performing the upgrade in production. You may email me directly and I will send you a copy once it is completed (maybe in a day or so).

Regards, Ginger

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