12-29-2003 10:52 AM - edited 03-13-2019 03:09 AM
I am trying to find some good documentation for end users on the CPA for Unity 4.0(3) (The old Active Assistant).
I searched Cisco's site but did not come accross anything.
any help would be appreciated.
12-29-2003 11:05 AM
You'll find all the Unity 4.0(3) docs here:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/ps4608/index.html
the one you want is the user guide which covers the phone conversation, VMO and the CPCA interfaces:
01-09-2004 04:28 PM
Hello -
If you are interested, we have a Unity customer website we use to disperse information on Unity, FAQs, procedures to update various customer settings, self-help information etc. I am in the process of updating that website to include instructions on the new Unity Assistant interface prior to performing the upgrade in production. You may email me directly and I will send you a copy once it is completed (maybe in a day or so).
Regards, Ginger
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