Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cisco VMO alert when replying to email

We have Cisco VMO installed and it currently sends an email when we recieve an voicemail on our cisco telephone. If we want to click on 'Reply' to reply back to the sender and would type a message and click on send; we are prompted that there is no recording attached to this email. Our current work around is to either Foward the email to the user or reply and click record for a second then stop the recording then send it.

Is there any perm or solution to fix this issue? The phone recording option is set to 'phone' and the version we are using is 8.6.4.

Thanks for any help.

Fred

Everyone's tags (5)
1 REPLY
Hall of Fame Super Red

Cisco VMO alert when replying to email

Hi Fred,

There are some nice notes about "reply with text" in this great thread

from Brad @ Cisco

https://supportforums.cisco.com/message/3456511#3456511

Cheers!

Rob

607
Views
0
Helpful
1
Replies