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Cisco vs. MS / Nortel Unified Communications

All:

I'm advocating Cisco Unified Communications as a solution for a company that has a private IP network (running private fiber to most locations) thousands of phones, one or more call centers with tens to a hundred plus agents, a Cisco network infrastructure... I've worked with Cisco CallManager 3.3 and 5.1 and Cisco Unity.

BUT... other parties are pushing the Microsoft / Nortel solution (Nortel is the incumbent voice vendor) as potentially cheaper, just as full functioned (which I don't believe), and just as stable (which again, I don't believe).

Is there any Cisco vs. MS / Nortel Unified Communications papers out there?

1 REPLY
Hall of Fame Super Gold

Re: Cisco vs. MS / Nortel Unified Communications

Hi,

Your Cisco account AM and SE are your friends, they should be able to pass you anything that can help making the cisco point clear to the prospect.

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