I'm advocating Cisco Unified Communications as a solution for a company that has a private IP network (running private fiber to most locations) thousands of phones, one or more call centers with tens to a hundred plus agents, a Cisco network infrastructure... I've worked with Cisco CallManager 3.3 and 5.1 and Cisco Unity.
BUT... other parties are pushing the Microsoft / Nortel solution (Nortel is the incumbent voice vendor) as potentially cheaper, just as full functioned (which I don't believe), and just as stable (which again, I don't believe).
Is there any Cisco vs. MS / Nortel Unified Communications papers out there?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...